FAQ
My name is Natalia!
My store features more than 500 varieties of tomatoes and peppers from breeders from all over the world. I get the seeds by hand processing from well-ripened tomatoes and peppers. I ship orders for seeds all over the world. The actual delivery time is from 3-14 days depending on the season of the year.
You can place your orders through the shopping cart on the website, if this is difficult, you can send the order to me by emailluxtomatoes@gmail.com. Phone orders are not accepted. You can send your question directly from the site by filling out the form below or first read the Frequently asked questions section.
How to make an order ?
You can place your order through the shopping cart of the online store or send it by mailluxtomatoes@gmail.com or Whatsapp (find out the number by filling out the form below)
How to make changes to an order?
-If you have not yet paid for your order and want to make an addition, please write to me by email, indicating your last name or order number.
- If the order has already been paid, but you want to add to it, you need to make another order, pay for it and send information about this to me by email, so that both orders can be combined and sent in one letter.
When will the order be shipped?
Orders are dispatched within 3-14 days after payment of the order, depending on the volume of the order or the season of the year (when the volume of orders increases). After receiving payment, I send a notification about the start of assembly and then send you the tracking number for sending your letter.
In what form are orders sent?
The seeds are packaged in Zip bags of 10 pieces. Orders are sent by registered mail or parcel post and have a guarantee Track Code. Simple letters do not have such a guarantee.
How to pay for an order?
You can pay for the order by credit card to your account, make payment to a bank card, via Pay Pal, Western Union and by agreement, notifying about it by email.
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